Privacy
Policy

This Privacy Policy describes how IncuXai collects, uses, and protects your personal information when you use our website (incuxai.com) and related services. By using our website or registering for our programmes, you agree to the practices described in this policy.

Information you provide directly:

• Registration forms: Name, email address, phone number, institution or organisation, year of study, and payment details.
• Contact forms: Name, email address, phone number, and your message.
• Uploaded documents: Student ID cards or other verification documents requested for specific programmes.

We use the information we collect to:

• Process registrations, confirm bookings, and send confirmation emails.
• Communicate with you about events, programmes, and your enquiries.
• Verify identity and eligibility for specific programmes.
• Process payments and maintain financial records.
• Improve our website and services through analytics.
• Comply with legal obligations and resolve disputes.

We do not use your data for automated profiling or targeted advertising.

We do not sell, rent, or trade your personal data. We share information only in these limited circumstances:

• Service providers: Trusted vendors who help operate our services (e.g., Razorpay for payments, email providers). These parties process data on our behalf under confidentiality obligations.
• Event partners: Minimum necessary information shared with institutional partners solely to deliver a specific programme.
• Legal requirements: Where required by court order, applicable law, or a competent authority.

Your data is stored on secure servers in India. We employ HTTPS/TLS encrypted transmission and restrict internal access to personal data on a need-to-know basis.

When you make a payment, you are redirected to Razorpay's secure gateway. IncuXai does not store your card or banking credentials on our servers.

While we take reasonable precautions, no electronic storage method is completely secure. We encourage you to keep your contact details and credentials confidential.

We retain personal data only as long as necessary:

• Registration and payment records: 7 years (financial and legal compliance).
• Contact form messages: Up to 2 years, or until the enquiry is resolved.
• Uploaded documents: Deleted within 6 months of a programme concluding, unless law requires longer retention.

When retention periods expire, data is securely deleted or anonymised.

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data where it is no longer required.
• Object to processing in certain circumstances.

To exercise any of these rights, email us at info@incuxai.com. We will respond within 30 days.

We use minimal cookies necessary to keep the website functioning (e.g., session management). We do not use cookies for third-party advertising or behavioural tracking. You can disable cookies through your browser settings, though this may affect certain website features.

Our website integrates with third-party platforms such as Razorpay. These services have their own privacy policies independent of ours. IncuXai is not responsible for how third parties handle your data, and we encourage you to review their policies before interacting with them.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy. For material changes, we will notify registered users by email where practicable.

For any questions or concerns regarding this Privacy Policy: